On-site troubleshooting and repair
Computers that won't start, run slowly, or stop talking to the printer or the network. We find the cause on site and fix it, so your staff can get back to work.
On-Site IT Support and Computer Repair for Business
A technician at your door, not a ticket number in another state. We troubleshoot, repair, build and install the technology your business uses every day, at your location.
What we handle
ERP systems
Your enterprise resource planning (ERP) system runs your orders, stock and accounts. We work on advanced ERP systems and the computers and networks they depend on.
Retail systems
Checkout and store systems have to work every hour you're open. We support retail systems and the hardware around them.
Custom system builds
When an off-the-shelf computer won't do, we build one to fit the job, using commercial and military-grade components.
Hardware, cabling and mounting
New workstations, network cabling, and mounting equipment where it needs to go: we install it and leave it tidy and working.
Managed IT and service agreements
If you'd rather plan your IT than react to it, we offer service level agreements (SLAs) and managed service contracts. We quote each one for your business, based on your locations, equipment and how you work.
Rates and estimates
| Basic on-site support | $125 per hour, two-hour minimum |
|---|---|
| After the minimum | Billed by the hour, with a 15-minute grace period after each hour |
| Travel | Included within the Conroe area; outside it, a trip charge may apply |
| Commercial projects | Free estimate |
| RFPs, RFQs and bids | On request |
| After hours and emergencies | Available at an increased rate; call for details |
| Managed IT and SLAs | Quoted for your business |
Experience you can check
- Our founder has over 25 years of experience supporting commercial enterprise and small and mid-sized businesses, with more than 2,500 clients served across his career.
- Our technicians carry a valid state ID.
- We keep a HIPAA-compliant security file recording which technician accessed which systems and locations.
- In medical offices, our technicians follow HIPAA protocols. See Medical Practice IT.
Where we work
We come to businesses in Conroe, The Woodlands, Willis, Montgomery, Spring and Tomball, Monday to Friday, 9 AM to 6 PM, with after-hours and emergency support available. Consulting projects anywhere by arrangement.
Related services
Get a free estimate
Tell us what you need done. Commercial estimates are free.